New 2025 Telehealth Billing Guideline

Medicare

  • Congress has approved the use of telehealth services to patients until March 31, 2025 from any location in the U.S. including home
  • Starting April 1, 2025 physicians must be in an office or medical facility in a rural area. If you are not in a rural health care setting the only uses for Telehealth services will be covered include:
    • Monthly End Stage Renal for home dialysis
    • Services for diagnosis, evaluation, or treatment of symptoms of acute stroke
    • Services for diagnosis, evaluation, or treatment of symptoms of a mental and/or behavioral health disorder
  • Continue to bill with the same billing codes
  • Documentation to include:
    • Time spent with the patient
    • The type of visit where it is audio or audio/video.
      • If audio only include reason why audio only
    • Where the patient is receiving the telehealth service
      • In patient home
      • Other than in patient’s home

Non Medicare Payers

  • New set of billing codes
  • Many commercial payers will continue to cover Telehealth services through the expiration date put forth by Medicare
  • Commercial payers may place restrictions of services
    • Performed by network designated providers
    • Must continue to monitor on a per payer perspective
  • Documentation to include:
    • Time spent with the patient
    • The type of visit where it is audio or audio/video.
      • If audio only include reason why audio only
    • Where the patient is receiving the telehealth service
      • In patient home
      • Other than in patient’s home

Telehealth Established

Audio and Video

98004 – Established Patient

10 Minutes

Audio and Video

Provide appropriate history and/or exam

Straightforward medical decision making

98005 – Established Patient

20 Minutes

Audio and Video

Provide appropriate history and/or exam

Low medical decision making

98006 – Established Patient

30 Minutes

Audio and Video

Provide appropriate history and/or exam

Moderate medical decision making

98007 – Established Patient

40 Minutes

Audio and Video

Provide appropriate history and/or exam

High medical decision making

Audio Only

98012– Established Patient

10 Minutes

Audio Only

Provide appropriate history and/or exam, more than 10 minutes of medical discussion

Straightforward medical decision making

98013– Established Patient

20 Minutes

Audio Only

Provide appropriate history and/or exam, more than 10 minutes of medical discussion

Low medical decision making

98014– Established Patient

30 Minutes

Audio Only

Provide appropriate history and/or exam, more than 10 minutes of medical discussion

Moderate medical decision making

98015– Established Patient

40 Minutes

Audio Only

Provide appropriate history and/or exam, more than 10 minutes of medical discussion

High medical decision making

Telehealth New Patient

Audio and Video

98000 – New Patient

15 minutes or more

Audio and Video

Appropriate history and/or examination

Straightforward medical decision making

98001 – New Patient

30 minutes or more

Audio and Video

Appropriate history and/or examination

Low medical decision making

98002 – New Patient

45 minutes or more

Audio and Video

Appropriate history and/or examination

Moderate medical decision making

98003 – New Patient

60 minutes or more

Audio and Video

Appropriate history and/or examination

High medical decision making

Audio Only

98008– New Patient

15 minutes or more

Audio Only

Appropriate history and/or exam, more than 10 minutes of medical discussion

Straightforward medical decision making

98009– New Patient

30 minutes or more

Audio Only

Appropriate history and/or exam, more than 10 minutes of medical discussion

Low medical decision making

98010– New Patient

45 minutes or more

Audio Only

Appropriate history and/or exam, more than 10 minutes of medical discussion

Moderate medical decision making

98011– New Patient

60 minutes or more

Audio Only

Appropriate history and/or exam, more than 10 minutes of medical discussion

High medical decision making